Work Order Cancellation Fee Policy - Support - Field Nation

Oct 2, 2019
Field Service Coverage

Welcome to the Work Order Cancellation Fee Policy page of Field Nation provided by KTX Marketing. As a leading provider of digital marketing services in the Business and Consumer Services category, we understand the importance of clear policies and effective communication to ensure a seamless experience for both our clients and our team.

Our Commitment to Transparency

At KTX Marketing, we value transparency in all aspects of our work. Our Work Order Cancellation Fee Policy is designed to provide clear guidelines for any cancellations or changes to work orders. We believe that open communication and fair policies are essential to building strong relationships with our clients and ensuring a successful outcome for each project.

Understanding the Work Order Cancellation Fee Policy

Our Work Order Cancellation Fee Policy is in place to address the time and resources invested in projects. We strive to deliver exceptional results to our clients, and cancellations can hinder our ability to meet deadlines and allocate resources effectively. By implementing this policy, we aim to maintain the highest level of professionalism while minimizing any potential losses.

Reasons for Work Order Cancellations

While we understand that unforeseen circumstances may arise, it is important to note that work order cancellations may result in a cancellation fee. Some common reasons for work order cancellations include:

  • Change in project requirements
  • Budgetary constraints
  • Internal restructuring or policy changes
  • Unavailability of key stakeholders
  • Force majeure events

While we empathize with our clients' situations, it is crucial to consider the impact of cancellations on our team and the resources we have allocated to each project.

Work Order Cancellation Fee Structure

Our Work Order Cancellation Fee structure is designed with fairness and transparency in mind:

  • Cancellations made more than 72 hours prior to the scheduled start date will incur no cancellation fee.
  • Cancellations made between 24 and 72 hours prior to the scheduled start date will incur a cancellation fee of 25% of the total project cost.
  • Cancellations made less than 24 hours prior to the scheduled start date will incur a cancellation fee of 50% of the total project cost.
  • Cancellations requested after the project has commenced will incur a cancellation fee of 100% of the total project cost.

How to Request a Work Order Cancellation

If you find yourself in a situation where you need to cancel a work order, please contact our dedicated support team as soon as possible. They will guide you through the process and provide any necessary assistance.

Our Commitment to Exceptional Service

At KTX Marketing, our goal is to exceed our clients' expectations by providing impeccable digital marketing services. We continuously refine our processes and improve our strategies to deliver outstanding results. However, we also recognize the importance of flexibility and understanding when unforeseen circumstances arise.

Contact Us

If you have any questions or concerns regarding our Work Order Cancellation Fee Policy or any other aspect of our services, please don't hesitate to reach out to our support team. We are here to assist you and provide the information you need to make informed decisions.

Thank you for choosing KTX Marketing as your trusted partner in digital marketing. We look forward to working with you and helping you achieve your business goals.

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